** Notice ** RDS Cloud Maintenance Scheduled for Thursday, 10/24/2019 at 10:30pm CDT During this time the RDS Cloud will be down for approximately 2 hours while we install a new upgrade to RDS Advantage. Features of the new upgrade will include 4 new Financial Records reports: – Full Contribution Statement With Pledges… Continue reading RDS Cloud Maintenance Thursday, 10/24/2019 at 10:30pm CDT
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Phone Outage
We apologize we are currently experiencing a phone outage that is part of a nationwide issue. If you have a software support issue please feel free to contact Cindra cindra.johannes@rdsadvantage.com. If you are experiencing an issue with the cloud or your software not working contact Mickey mickey@rdsadvantage.com. Thank you, Your RDS Support Staff Update 1:10 p.m. (1300) Central… Continue reading Phone Outage
Cloud Maintenance 7/7/2019 2200 (10 p.m.) Central Time – 2 hours – Completed
The Cloud will go down temporarily starting at 10:00 p.m. central time. Update should be less than 30 minutes but could take up to 2 hours. Please let Mickey know if you need that time to change a little bit. – You may log in now and conduct business as usual. – Mickey
Cloud Maintenance 7/1/2019 2200 (10 p.m.) Central Time – 2 hours
The Cloud will go down temporarily starting at 10:00 p.m. central time. Update should be less than 30 minutes but could take up to 2 hours. Please let Mickey know if you need that time to change a little bit. I will be correcting a temp file issue. You may close this window to access… Continue reading Cloud Maintenance 7/1/2019 2200 (10 p.m.) Central Time – 2 hours
Cloud Maintenance 4/4/2019 2200 (10 p.m.) Central Time – 2 hours
The Cloud will go down temporarily starting at 10:00 p.m. central time. Update should be less than 30 minutes but could take up to 2 hours. Please let Mickey know if you need that time to change a little bit. We will be updating to RDS 10.20.05 Revision 2. You may close this window to… Continue reading Cloud Maintenance 4/4/2019 2200 (10 p.m.) Central Time – 2 hours
Cloud Maintenance 4/2/2019 2200 (10 p.m.) Central Time – 2 hours
The Cloud will go down temporarily starting at 10:00 p.m. central time. Update should be less than 30 minutes but could take up to 2 hours. Please let Mickey know if you need that time to change a little bit. We will be updating to RDS 10.20.05 Revision 1.
Cloud Maintenance 3/25/2019 2200 (10 p.m.) Central Time – 2 hours
The Cloud will go down temporarily starting at 10:00 p.m. central time. Update should be less than 30 minutes but could take up to 2 hours. Please let Mickey know if you need that time to change a little bit. We will be updating to RDS 10.20.05.
Services Restored! Cloud Maintenance 2/25/2019 2200 (10:00 p.m.) CST- 2 Hours – Complete
2-27-19 8:16 p.m Cloud services are restored. Please email or Mickey if you have any issues. Thank you 2-27-19 07:16 a.m. Central – Currently down – issue is related to a Microsoft update. Services have been fully restored! Cloud Maintenance 2/25/2019 2200 (10:00 p.m.) CST- 2 Hours. Please inform Mickey if you have any issues… Continue reading Services Restored! Cloud Maintenance 2/25/2019 2200 (10:00 p.m.) CST- 2 Hours – Complete
Cloud Maintenance 2/18/2019 2200 (10:00 p.m.) CST- 2 Hours Vanco
Cloud Maintenance 2/18/2019 2200 (10:00 p.m.) CST- 2 Hours. Please inform Mickey if you have any issues with this time period. Vanco “No receipts available to download” solution will be applied during this maintenance window.
9/18/2017 Update Complete
System maintenance is complete you may now log into the cloud.